What is the cost and mark-up for privately ordered products?
Typically the final cost per bottle of the product will be approximately three (3) to four (4) times higher than the retail price in the country of origin after application of exchange rates, LCBO mark-up, freight , taxes and duty.
How long will it take?
Ontarians can leverage the LCBO global logistics network to obtain products from anywhere in the world pending supplier willingness to ship. Intrnational products typically arrive within eight (8) weeks and Canadian products within fifteen (15) days.
In rare circumstances, it may take longer for an order to arrive depending on source location, product availability and supplier readiness.
Is there a deposit? How much?
The LCBO will require a minimum deposit of 25% of the estimated retail value of the order.
The LCBO reserves the right to change the deposit requirements from time to time, and request a larger deposit amount in circumstances based on the dollar value of the order.
Is there a minimum case order?
The LCBO will require a minimum order requirement of one (1) case. There will, however, be instances where a supplier may require a higher minimum case order.
Please be aware that the LCBO has no control over a supplier's minimum order requirements.
What is the cost of Freight?
Freight rates within Canada can be lower than international frieght rates with the understanding that they are impacted by a number of variables including, but not limited to: distance, order quantity, shipping terms and mode of transportation.
What is the LCBO's procedure for obtaining quotes?
The LCBO will contact the supplier or their local sales representative to request pricing and minimum order quantities. We will make three (3) attempts over a six (6) week period to obtain this information.
Upon receipt of response from the supplier we will advise you of pricing and importing costs for the items. At that point you can determine whether or not to place your order based on the information provided.
If we do not receive a response from the supplier or its sales representative within the six week timeframe, then the file will be closed and you will be notified that the product is not available.
