New Agents

New Agents

The following important documents will help you get started with Specialty Services: 

For your first submission, please send the below documents, to orderrequests@lcbo.com

Agent Vendor Profile

Helps you get setup within our systems (or to update your information)

 

Supplier Vendor Profile (if applicable) 

Helps you get setup within our systems (or to update your information)

 

Appointment of Exclusive Agent template (Letter of Appointment) 

This letter can be used by suppliers to name their agency as their representative within the Province of Ontario. This document only needs to be submitted the first time you work with a supplier.

 

A copy of your AGCO license

First submission must include a copy of your AGCO license

 

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Other documents and forms

 

Direction to Pay Agent (DTPA)

Payment is made from the LCBO to the Agent (rather than the Supplier) within 30 days
upon receipt of goods by the LCBO 

 

Order form template

All order submissions must contain at least one order form (one order form per customer). 

 

Supplier Quote Template

All order submissions must contain a supplier quote. Only one supplier quote needs to be submitted per order (regardless of the amount of customers), as long as all products being ordered are declared on that quote. 

 

Standard freight rates

Standard Freight Rates will provide shipping costs per case from ports all over the world.
If you are shipping from a location that does not have a standard freight rate (or if you do not meet the minimum order quantity for Ex-Cellars shipments from a listed location), a freight quote template may be required from the supplier. 

 

Freight quote template

To receive an approximate freight rate from locations not listed on the Standard Freight Rate document

 

Updated pricing calculators

The Pricing Calculators can be used to come up with an estimated final invoice cost for your products. Please be aware, and make sure all of your customers are aware, that any value determined using these calculators is an approximation only, and that we never know the actual final cost until the products have gone through our Pricing Department.

 

Specialty Services Guidelines

The guidelines will help you, and your suppliers, understand how our department operates.

 

Quality Assurance guidelines

Quality Assurance guidelines can provide useful information on packaging, labelling, shipping, and lab analysis.

 

Air Freight Information(Approved Supplier Arranged Freight) 

Air Freight: Supplier is responsible for all transportation related charges to Toronto and including arrival at destination Toronto YYZ such as Terminal, Handling and NAVCAN charges.Delivery to Trillium Supply Chain 205 Speirs Giffen Ave,Caledon Ontario, L7C 3Y7 and any Canadian duties and customs clearance charges will be handled by the LCBO. Please note that the destination airport is YYZ Toronto.

This customs document must be filled out and returned to customsdepartment@lcbo.com prior to the receipt of the goods at the airport.  If the form is not returned or not fully completed, you run the risk of encountering delays and incurring additional charges at the airport.

 

Canada Customs Invoice 

This customs document must be filled out and returned to customsdepartment@lcbo.com prior to the receipt of the goods at the airport.  If the form is not returned or not fully completed, you run the risk of encountering delays and incurring additional charges at the airport.