• Skip to the main content
MENU
Back to top top
Created by potrace 1.15, written by Peter Selinger 2001-2017

Doing

Business
SUBSCRIBE FOR TRADE UPDATES ABOUT US CONTACT US
  • Listing & Managing Products
    • LCBO Portfolio Submissions
      • Discontinuance of Purchase
    • VINTAGES
      • VINTAGES Product Submission
      • Vintages Retail Programs
      • Vintages Online Programs
      • Vintages Updates and Letters to the Trade
      • Vintages Forms and Tools
    • Destination Collection
    • Product Calls (formerly Product Needs)
      • NISS Notifications
    • Introducing Product To Retail Stores
    • Need an Agent?
      • Role of Supplier and Agents
    • Pricing
      • Helpful Tools & Links
      • Pricing Calculators
      • Pricing Updates
    • Accounts Payable
      • Accounts Payable Customer Service
      • Forms
      • Invoice Prefix Legend
      • Contacts
      • FAQs
    • Accounts Receivable
      • Invoice Prefix Legend
      • Payment Terms
      • Forms
      • Contacts
      • FAQs
    • Online tools/systems/Forms
      • Trading Partner Access Request (TPAR)
      • New Item Submission System (NISS)
      • Web Purchase Order System
      • Inbound Scheduling (IMS) Web System
      • Merchandising Promotions Tracking System (MPTS)
      • iSupplier
      • Sale of Data
      • Information Sharing & NarrowCast
      • Fiscal Calendars
      • Forms
      • Direct Delivery Vendor Portal
      • Collaborative Planning Forecasting Replenishment (CPFR)
    • Direct Delivery Program
      • Apply to the Direct Delivery Program
      • Know Your Obligations – Financial Reporting & Payment Remittance
      • Financial Reporting Templates
    • Ontario Wines Direct Delivery to LCBO Stores Program
    • Ontario Small Distillers Direct to LCBO Stores Program
    • Customs & Excise
      • FTA Resources Hub
      • Purchase of beverage alcohol by Diplomatic Missions, Consular Posts, and International Organizations
    • Vendor Performance Program
      • Vendor Performance Program Guidelines
    • Transportation
    • Trillium Supply Chain Services
  • QA
    • Quality Assurance News
    • Quality Assurance Services
      • Analytical Testing Services
      • Sensory Analysis Services
    • QA Policies, Programs & Guidelines
      • Product Testing
      • Label Compliance
      • Organic Product Certification
      • Labelling and Packaging Resources
      • LCBO Lightweight Glass Bottle Program
    • Contact Us | AskQA
  • Merchandising & Marketing
    • Promotional Calendar
    • Promotional Programs
      • In-Store and Omni-Commerce Display Programs
      • Vintages Promotional Programs
      • Promotional Legend
      • eCommerce Opportunities
      • Events & In-store Tastings
      • Support Programs
    • Food & Drink
    • Gifting & Corporate Gifting
    • Participating Store Lists & Workbooks
      • Fiscal 2022/2023
      • Fiscal 2023/2024
      • Fiscal 2024/2025
      • Fiscal 2025/2026
    • Supplier Asset Requirements
      • Video Content Accessibility Checklist
      • Supplier-Produced Merchandiser Guidelines
    • LCBO Advertising Opportunities
      • Meta Flyer
      • External Gifting Advertising Campaign
      • Summer Refreshment External Advertising Campaign
    • Aeroplan Loyalty Program
      • Aeroplan Promotional Calendar
      • One Day Aeroplan Double Point Events
      • Aeroplan Online Media & Activations
      • Bonus Offer Opportunities for Trade Partners
      • Year-round Aeroplan Opportunities
      • Aeroplan Program In Store Signage Components
      • Aeroplan Program Online Program Components
    • SOS Good Partners
    • Quarterly Trade Updates
  • Retail
    • Retail Team Engagement
      • Store Visits and Store Managers
      • Product Consultant Development Days
    • Store Development & Real Estate
    • Store Openings
    • LCBO Procurement Services
    • Direct Delivery Vendor Portal (DDVP)
    • On-Demand Delivery Pilot Program
      • On-Demand Delivery Pilot Program Guidelines
  • Wholesale
    • Grocery & Convenience Stores
    • Becoming a Licensed Retailer
      • Becoming a Licensed Alcohol Retailer
      • LCBO & AGCO Info Session
      • Liquor Licence and Control Act (LLCA) Regulations
      • LCBO & AGCO Fact Sheet
      • AGCO Compliance Tips & Resources
    • Working with LCBO
      • Overview
      • Ordering
      • Delivery & Pick up
      • Selling
      • Returns & Claims
      • FAQ
    • Manufacturers & Supplying Sources
      • LCBO Store Numbers - Grocery
      • LCBO Store Numbers - Convenience
      • Policy & Procedures Manual
      • GMS - Vendor Portal for Supplying Source User Manual
      • Convenience Retailers - Licensee Contacts
      • Grocery Retailers – Licensee Contacts
      • Purchase Order Terms and Conditions
      • GMS IT Access Form for Supplying Sources
    • Contact Us
  • Sustainability
    • Standards and Regulations
      • Supplier Code of Business Conduct
      • Product Branding Guidelines
      • Accessibility Standard
    • How to Get Involved
      • Spirit of Inclusion Initiative
      • Charity Promotions Program
      • Industry Catalyst Fund
    • Stay Informed
      • LCBO Impact Report
      • Good News SoS Quarterly Newsletters
  • UPDATES
    • Covid-19 Updates
    • Supply Chain & Wholesale Updates
    • Quality Assurance Updates
    • A Message from LCBO President & CEO
    • General Updates
    • Awards and Recognition
    • Retail Updates
    • Pricing Updates
    • Product calls
    • Promo Programs Updates
    • Staffing Updates
  • SUBSCRIBE FOR TRADE UPDATES
  • ABOUT US
  • CONTACT US
  • HOME
  • WHOLESALE
  • WORKING WITH LCBO
  • RETURNS & CLAIMS
  • WHOLESALE CLAIMS PORTAL

Wholesale Claims Portal

  • Grocery & Convenience Stores
  • Becoming a Licensed Retailer
    • Becoming a Licensed Alcohol Retailer
    • LCBO & AGCO Info Session
    • Liquor Licence and Control Act (LLCA) Regulations
    • LCBO & AGCO Fact Sheet
    • AGCO Compliance Tips & Resources
  • Working with LCBO
    • Overview
      • Intro Session for Convenience Stores
      • Intro Session for Grocery Stores
      • Policy & Procedures Manual
    • Ordering
      • GMS
      • GMS - User Manual
      • GMS - Purchasing Product
      • Product catalogue overview
      • Tender Type Policy & Application
    • Delivery & Pick up
      • LCBO Delivery Fees
      • Convenience Stores: LCBO In-Store Pick up
      • Convenience Stores: The Beer Store In-Store Pick up
      • Distribution Centre Authorization Policy
    • Selling
      • Minimum Retail Pricing
      • Promotional Posters - Convenience Stores
    • Returns & Claims
      • Wholesale Claims Portal
      • Product Quality Complaint Form
      • Ontario Deposit Return Program
      • Claims Fact Sheet
    • FAQ
  • Manufacturers & Supplying Sources
    • LCBO Store Numbers - Grocery
    • LCBO Store Numbers - Convenience
    • Policy & Procedures Manual
    • GMS - Vendor Portal for Supplying Source User Manual
    • Convenience Retailers - Licensee Contacts
    • Grocery Retailers – Licensee Contacts
    • Purchase Order Terms and Conditions
    • GMS IT Access Form for Supplying Sources
  • Contact Us

LCBO Wholesale (B2B) Claims Application Portal

LCBO Wholesale (B2B) Claims Application User Manual 1.0

LCBO Wholesale (B2B) Claims Application User Manual 1.0
QA Alert Portal User Manual

QA Alert Portal User Manual
HEAD OFFICE

LCBO 100 Queens Quay. E Toronto, ON M5E 0C7

RESOURCES
  • Contact Us
  • Procurement
  • Most Recent Product Calls
SITES
  • LCBO
  • Vintages
POLICY
  • Terms and Conditions
  • Accessibility
© LCBO