New Online Ordering Process And Other Enhancements Launching Spring 2024

In spring 2024, LCBO is introducing a new online ordering process for licensed establishments, supported by our eCommerce site: wholesale.lcbo.com. This will be the only platform used by licensed establishments seeking delivery and/or pick-up services from LCBO depots, and it will be an alternative and convenient way for all licensees to place orders for pick up in LCBO retail stores.

This easy and streamlined approach to ordering will provide a consistent online experience, regardless of your fulfillment type, and allow you to easily access up-to-date inventory and enhanced support for transaction-related enquiries.

In parallel with launching a new online ordering process, it is an opportunity to make it easier to do business with the LCBO by enhancing and bringing greater consistency to how orders are fulfilled and supported by the LCBO. For more information, view the webinar recording or refer to the following FAQs.

Licensees will soon be invited to attend a demonstration of the new ordering site.