Since the launch and update of several LCBO systems on April 1, we’ve provided trade partners with regular updates on ongoing improvements to business operations.
As a reminder, we’ve also created a dedicated page on doingbusinesswithlcbo.com that provides updates on known issues, including their status and the work underway to resolve them. It is updated (at minimum) on a weekly basis; the date is noted on the page.
Transparency is important to us, as is your feedback. If you experience issues not reflected on this page, please continue to connect directly with your LCBO representative.